INFORMATION TECHNOLOGY AND THE MIS ENVIRONMENT                   SR1803

This course provides students an understanding of the challenges,
obstacles, environment, and business and technology trends faced by
global 500 MIS organizations and MIS decision makers, and their
implications to the sales process.

STUDENT PROFILE:
CSO sales representatives, sales management and PSO consultants
worldwide.

PREREQUISITES:
None

STUDENT PERFORMANCE OBJECTIVES:
Upon completion of this course, students will be able to:
o     Identify and describe the roles, background, and expectations of
      global 500 decision makers.
o     Describe the current business, and organizational trends in the
      global 500 organizations and the impact of these trends on MIS.
o     Identify common organizational models and associated functions.
o     Describe the roles an MIS organization may take on.
o     Describe the typical MIS organization's critical success factors,
      obstacles, and the business implications of those obstacles.
o     Define and properly use terms and concepts commonly used by MIS
      professionals.
o     Identify the implications of the existing mainframe MIS
      environment for MIS decision makers.
o     Identify and describe emerging technology trends.

COURSE OUTLINE:
Intro:     MIS Decision Makers
Unit 1:     Current Trends
Unit 2:     The MIS Organization
Unit 3:     Mainframe Issues
Unit 4:     Emerging Technologies
Unit 6:     CIO Expectations

TESTING PROCESS:
Self-Assessment Test included in the workbook.  To access Mastery Test,
send an HPDesk message:

     To:          Fieldtest ADMIN
     Subject:     SR1803
A score of 80% or better represents satisfactory completion.

FORMAT:        Self-paced workbook
LOCATION:      Not applicable
LENGTH:        3 hours
AVAILABILITY:  10/91
LANGUAGE:      English
EQUIPMENT:     None
CLASS SIZE:    Not applicable
ORDERING INFO: Heart I-2 order from Support Materials Organization
               (SMO/C200), Roseville, CA Part # 5960-1622
QUESTIONS:     Contact your CSO Sales Force Program Manager or Country
               Education Manager
PROJECT MGR:   David Greene, Telnet/408 447-6864